Returns and Exchanges
We know that from time to time you may need to make a return, and we wanted to keep the process simple.
Eligibility: Returns are accepted on full, unopened cartons only.
Store Credit: All approved returns and exchanges will be issued as store credit.
Return Shipping: Customers are responsible for return shipping where a flat rate of $15 per carton will be deducted from your store credit to cover this.
Refunds: Refunds are not available unless required under ACCC consumer guarantees.
How to Return: Please contact us first so we can arrange the return and guide you through the process.